Returns and Exchanges
General: All returns must be postmarked no later than 10 days from the original customer shipment date.
Returns and exchanges must be in new condition and must include all instructions and original packing material.
Customer pays all return shipping charges. Include a copy of your packing list with all returns. No refund for electrical items.
Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 25% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.
Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.
Incorrect Size: No charge for exchange on instock items. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges. Please call if you are unsure which size to order.
Customer Order Error: Incorrect customer orders can be returned or exchanged. However, the customer will pay all additional shipping and handling charges. Returns and exchanges will be subject to the 25% re-stocking charge.
Return Shipping Instructions: Return via prepaid UPS or US mail. Insure shipment for full value of purchase.
Must have original packaging with part number. We are not responsible for packages lost during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.
